Seizing the Opportunity | 311 / E-911 Consolidation

Besides the three-digit 911 emergency number, America’s telephone companies and the FCC have adopted other three-digit numbers including 311. It was first implemented by the Baltimore (MD) Police Department on October 2, 1996 to handle non-emergency police calls. The 311 number was then approved for nationwide use by the FCC on February 19, 1997. The…